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Terms and Conditions
We are Totally Dedicated to Your Complete Satisfaction.
If you have any suggestions or comments please email or call us
Making a purchase could not be Easier. Just browse our Catalogue, Simply 'click' on any of the items that you wish to buy & put them into the Shopping Cart. After you have finished your selection, click on the 'Order' tab & you will be asked for a few details to enable us to process your order.
We accept payment by Credit / Debit Cards over the 'phone & via this site. U.K cheques / postal orders. if you wish to pay by paypal please drop us a line via e mail.
Delivery Schedule - We post your order right away, typically we aim to despatch your order within 2 working days.
Any delays will be notified by email.
Orders - if at Anytime the item you require is not in stock we will email you immediately to advise when the item will become available or offer you the choice to be refunded, should you prefer.
Credit Card Security - All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our secure sales computer. They are not held in clear text on any web site.
Privacy Policy - we Do Not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item to store delivery addresses if the address book is used & to store your details if you select the 'Remember Me' Option.
Returns Policy - All items returned will be subject to a 25% restocking charge. Goods must be returned in the original packaging, undamaged & in a saleable condition.
Only a credit note will be issued. This does not affect your statutory rights.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Remittance Terms Goods will only be released after full payment funds have been cleared or authorised.
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Orders & enquiries
Heritage aviation models ltd.
107 Highgate,
Cleethorpes,
N.E. Lincs.
DN35 8PA
For credit / debit card orders & general enquiries please
e mail or call
(+44) 01472 321890
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Special Offers |
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U.K CUSTOMERS, POST FREE WHEN YOU SPEND £80 OR MORE
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